Take payments with MeloraPay and Stripe

Before you start

You need the right to manage finance settings in Melora, and the details Stripe asks every business for: your organization's legal name and type, a bank account for payouts, and a representative of the organization.

Set up payments

1. In Melora Connect, open Finance in the menu, then Payment setup.
2. Choose your organization type: nonprofit, company or corporation, or government organization.
3. Click "Set up payments with Stripe".
4. On Stripe's secure page, enter your business details, bank account and representative.
5. You return to Payment setup. When Stripe has everything, it shows "Charges enabled" and "Payouts enabled".

If Stripe still needs something, Payment setup says what Stripe is waiting for. Click the button again to continue on Stripe's page.

What members can pay

• Membership dues, including automatic renewal with a saved card.
• Event tickets and invoices.
• Donations and store purchases.

Members pay by card, or by bank transfer (ACH) for larger invoices, on MeloraPay's checkout page. Card and bank details go straight to Stripe; Melora never sees or stores them.

Payouts and fees

Stripe pays the money out to your bank account. In Melora, Finance, Payouts shows each payout. Per-payment fees apply to every payment; see your plan or contact your Melora representative for the rates.

Vendors and exhibitors

Vendors and exhibitors who invoice your organization set up their own payouts the same way, from Payouts in their vendor portal, so you can pay their invoices online.

Data Melora uses

Identity and bank verification is done by Stripe on its own secure page. Melora Connect never collects, stores or transmits tax identifiers, bank account or routing numbers, or dates of birth, so never enter them anywhere in Melora. Melora reads your Stripe account's status to show whether you can take payments and receive payouts.

Support

Questions about MeloraPay or payments? Email support@meloraconnect.com or use our contact page.