People · Events · Communities
Last updated: October 30, 2026
Accessibility feedback: support@meloraconnect.com or (240) 896-1404.
1. Our commitment
1.1 Organizations use Melora Connect to serve every one of their members, so it needs to work for people with disabilities, including people who use screen readers, keyboards, magnification or voice control. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
1.2 This is a goal, not a claim of conformance. We have not yet had an independent audit (Section 3).
2. What we have done
- A skip link on every page of the application and our website, so keyboard users can bypass navigation.
- Visible focus outlines on links, buttons and form controls when using a keyboard.
- Respect for your device's "reduce motion" setting: animations are reduced or removed.
- Screen reader announcements for status and error messages, so changes are read out without moving focus.
- Light and dark themes. The app starts in the light theme, and you can switch to dark, or to follow your device setting, from the theme control at the top of the screen.
- Decorative images are hidden from screen readers.
3. Known limitations
- We have not had an independent accessibility audit, and we do not run automated accessibility checks on every change yet. Some pages may not fully meet WCAG 2.1 AA.
- Color contrast has not been measured across every page and theme.
- Some complex screens, such as charts, calendars, drag-and-drop tools and the event page builder, may be harder to use with assistive technology.
- Some lists open a record when a row is clicked, and not all of those rows can be reached with the keyboard yet.
- Focus outlines are faint on some controls.
- Payment forms are provided by Stripe, and their accessibility is managed by Stripe.
4. Content that Organizations add
4.1 Organizations add their own content, such as event pages, emails, documents and images. They are responsible for making that content accessible, for example by adding descriptions to images and providing accessible documents. We try to make that easy, and we welcome suggestions.
5. Feedback and help
5.1 If something in Melora Connect is hard to use, or you need information in a different format, email support@meloraconnect.com or call (240) 896-1404. Tell us the page, what you were trying to do, and the assistive technology you use if any.
5.2 We aim to reply within 2 business days and, where we cannot fix the problem quickly, help you get the information or complete the task another way.
5.3 If the problem is with an Organization's own content, such as an event page or document, we will pass your feedback to the Organization.
6. How we assess accessibility
6.1 This statement is based on a review of how Melora Connect is built by our own team. Last reviewed: September 30, 2026. We will update it after an independent audit.
